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FAQ
Following are the FAQ'S that ehotelnow.com currently offers.
Q. What is eHotelNow.com ?
Ans.
eHotelNow.com is a dynamic system which enables you to take your hotel bookings online. You can list your hotels online using our booking system, you can define rates, customize the look and feel with your headers, colours etc. You can also define rates for various peak seasons and maintain inventory. All in all its your complete online hotel booking solution online without the headache of engaging a developer and paying high costs to maintain it.
Q. How can I setup my booking process online?
Ans.
You will first need to acquire a package from eHotelNow.com. The process of acquiring a package is very simple and can be completed online within minutes. Click on the "Get an Account" link and register yourself for an account. You can choose your package from the various options that we offer. Once you choose a package and complete the process of registering, your account will be made active. You can then login to your account and start making your online booking process. If you encounter any problem or need any help, you can contact us at support@eregnow.com, we are always eager to help you.
Q. Will I have to buy any hardware or equipments?
Ans.
No, eHotelNow.com is a completely web based system. Since the entire system is hosted on our server, you do not need to buy any hardware or equipments. Even upgrades that we might add in the future will be made available to you automatically.
Q. How will the payments come to me?
Ans.
Whenever anyone does a booking on your system and pays online using Credit Card or Netbanking account of eHotelNow.com, the money will go in to our account and a corresponding credit entry will reflect in you account of eHotelNow.com. When you wish to withdraw the money, you can click on the withdraw button from your control center and request a payout.
Q. How much time does it take for a payout?
Ans.
The payout generally takes about 5-7 business days. We issue and dispatch cheques to your registered address.
Q. Can I setup multiple hotels and room types?
Ans.
Yes, depending on the package that you select while registering, you will be able to setup multiple hotels. However in any package you can setup multiple room types and rates under a particular hotel. If your needs increase, you can choose to upgrade to a higher package in between the package period too.
Q. What is the Site Builder?
Ans.
Site Builder is our unique offering to our customers. We have developed a module by which you can build and manage your own website without the help of any developer or website builder. The Site Builder is very easy to make and manage. You can use the site builder to make new pages, assign it with graphics and make the final web pages in an absolutely simple and non technical manner. You can login to the control center and start building your website.
Q. Are the payments made by my clients secured?
Ans.
Absolutely, infact whenever anyone books a hotel using your system, unlike other systems, we do not collect their credit card info, instead we forward them to the payment gateway of the respective bank and let your users complete the payment formalities in the 100% secured environment of the bank. This way we eliminate the risk of any fraud. Your data security is absolutely in safe hands.
Q. Can I process offline registrations too?
Ans.
Yes, to encourage wider use of the system, it has been designed in such a way that you can use the system as a front office booking application also.